FAQ’s
Frequently Asked Questions
How does eContractorBids.com screen project requests?
Our team works to qualify as many project details as possible for every homeowner request. We often meet and speak with homeowners before the job is posted and strive to verify the details with each homeowner directly. Although the amount of information we can verify will vary, it will often include details such as plans, pictures, and specifications.
How will I receive the messages and customer requests?
Either by email, text message, or both depending on your preference. You will need to log in to your account online for complete details.
What information is included with each homeowner request?
Name of the contact person for the project, job site location, day and evening phone numbers, the best way to reach the customer, type of project, and detailed specifications about the job. Although the amount of information made available, will vary, it will often include details such as plans, pictures, and material specifications.
How many project requests will I receive?
eContractorBids.com does not guarantee any job leads. Unlike other company’s who promise the world we take a different approach. Our network allows consumers to select individual businesses when posting their projects. We work hard at promoting your company, but do not guarantee you any amount of job leads. We would rather exceed your expectations than fall short.
When can I expect to start seeing referrals?
Most contractors begin receiving referrals from eContractorBids.com within the first week after completing the membership application and company profile. This time-frame varies from city to city but most members are very happy with their return on investment.
Who do I call if I have a question?
With eContractorBids.com you will have your own representative who will be able to help you with your specific needs. Each representative has their own direct phone line which means no waiting on hold or bouncing around between different departments. If you have a problem, your local representative will be available to help you in an efficient manner.
What will you need from me to get started?
A completed membership form. As soon as you submit your application we will get started approving your account.
How many categories can I be listed in?
Depending on your membership type, you can be listed in 1-20 categories.
How does eContractorBids.com find customers?
We balance traditional marketing resources such as trade shows, magazines, radio, TV, newspaper, as well as several partnerships that provide consistent traffic and resources to our members. In addition, we have several unique promotional efforts that prove to be a valuable source in finding new customers.
Common Misconceptions about eContractorBids.com
1. eContractorBids.com is all about the lowest price…
-Less than 40% of the posted jobs are accepted jobs by the lowest bidder. More often than not, the accepted bid is from the first contractor to respond to the job lead and those who have the highest rating. Consumers come to eContractorBids.com for convenience and assurance that they will find a reputable contractor, not the cheapest price necessarily. We work hard at educating all consumers about the risks associated with accepting the lowest price.
2. I can’t to go to the job site and meet the customer…
- This is a common misconception. All members are encouraged to contact the customer and are provided several forms of contact information for each customer. Visiting the job site and meeting the customer before placing a bid is highly encouraged. eContractorBids.com is a communication tool that customers use to contact you and is not intended to replace face to face visits. Bids placed on the website are also not legally binding and traditional contracts still need to be signed between the parties.
3. Only eContractorBids.com customer can rate me…
-Any customer at any time regardless if they come from eContractorBids.com or not can leave ratings and reviews in your profile. The more ratings you have the better. You have several options for the method of which you allow consumers to rate you, including by mail, postcard, email, and the internet. More information can be found by reviewing the full rating system policy.
4. My customers aren’t on the internet…
-You may not be on the internet, but that doesn’t mean that your customers aren’t. Thousands of people search for contractors every day on Google, Yahoo, MSN, and other popular search engines in your area. The statistics prove that over thousands of searches are done every day relating to the construction industry by contractors and consumers looking for contractors and home improvement projects.
5. I’m not competing against contractors on my same level…
-Compared to the phone book and other advertising avenues eContractorBids.com creates a level playing field for contractors because they have all passed the strict qualification requirements for membership, creating a more level playing field than any other form of advertising and company exposure. eCB membership requirements are more strict than most HBA’s and provides a network of contractors that all at the very minimum meet the qualification requirements.
